Contact

Get in touch

Questions about a kit’s contents, a volume, or an order in transit come to the same inbox.

Email

Within 1 business day

[email protected] — the fastest way to reach us.

Service hours

Monday to Saturday, 10:00 AM to 6:00 PM IST

We answer the next working day for anything sent after hours.

Postal address

Indore

142, near Footi Kothi Road, Prajapat Nagar, Indore, Madhya Pradesh 452009, India

Business details

Pelvera Atelier
142, near Footi Kothi Road, Prajapat Nagar, Indore, Madhya Pradesh 452009, India
Email: [email protected]
Phone: +91 8770016609
Customer service hours: Monday to Saturday, 10:00 AM to 6:00 PM IST

Online only: the address above is registered, not a collection point, and returns must be confirmed by us before being posted.

Two things that speed this up

Include your order number for delivery queries; it is on the confirmation email and prevents a follow-up. For damage or a wrong item, attach the unboxing video and write within 48 hours of delivery so the courier claim is still valid.

Send us a message

    Write to us by email for delivery and returns. There is no social media support channel.